Mobilink/Jazz SIM PUK Code Unlock (4 Easy Methods)

In this post, you will understand Mobilink/Jazz SIM PUK code unlock. Follow our step-by-step guide to retrieve your PUK code and unlock your Mobilink/Jazz SIM card. Don’t let a locked SIM card disrupt your mobile service – get back up and running in no time!

If your Mobilink Jazz SIM card is locked and requires a PUK code to unlock, follow these detailed steps to regain access:

Take control of your Jazz mobile account with these handy tricks! Learn how to check your Jazz SIM balance, retrieve your Jazz number, share Jazz balance, and much more.

What is PUK Code?

PUK stand for (Personal Unblocking Key), is a unique eight-digit number assigned to your SIM card for security purposes. It is required if you enter the wrong PIN (Personal Identification Number) multiple times, locking your SIM card. The PUK code can unlock your SIM and allow you to set a new PIN.

Here are the methods to unlock your Mobilink/Jazz SIM card using the PUK code:

How to Obtain Your PUK Code?

  1. From the SIM Card Packaging:
    When you purchase a new SIM card, the PUK code is usually printed on the SIM card jacket or included in the packaging materials. Check these materials first.
  2. Through Jazz Customer Service:
    • Call Jazz Helpline: Dial 111 from another Jazz number or 111-300-300-300 from any other number. Follow the automated instructions to speak to a customer service representative.
    • Provide Information: You may be asked to provide personal information to verify your identity, such as your CNIC number, the SIM card number, or answers to security questions.
  3. Via Jazz World App:
    • Download and Log In: If you have the Jazz World app installed on another device, log in with your credentials.
    • Access SIM Information: Navigate to the section for SIM details or security settings to find your PUK code.
  4. Visit a Jazz Service Center:
    Visit the nearest Jazz Service Center or Franchise with your CNIC and SIM card. A representative will assist you in retrieving your PUK code.

How to Unlock Your SIM Using the PUK Code?

  1. Enter the PUK Code:
    When prompted on your phone, carefully enter the eight-digit PUK code. Ensure you enter it correctly to avoid further locking the SIM.
  2. Set a New PIN:
    After entering the correct PUK code, you will be prompted to set a new four to eight-digit PIN. Enter your desired PIN and confirm it when prompted.
  3. SIM Unlocked:
    Once the new PIN is set, your SIM card will be unlocked and ready for use.

Important Tips

  • Do Not Guess the PUK Code: Entering the wrong PUK code multiple times (usually up to 10 attempts) will permanently block your SIM card, requiring a replacement.
  • Store PUK Code Safely: Keep your PUK code in a secure place to avoid future issues.
  • Contact Customer Support: If you encounter any problems during the process, contact Jazz customer support for assistance.
  • Enter the PUK code to unlock your SIM card. If you enter the wrong PUK code 10 times, your SIM card will be permanently locked.

By following these steps, you can successfully unlock your Mobilink Jazz SIM card using the PUK code and continue using your mobile services without interruption.


  • Company terms and conditions will apply.
  • The above information is referred to Jazz official page and regularly updated.
  • We disclaim any non-updated information because the company can change the package/offer at any time.
  • Your SIM is your identity, only use SIM issued through Biometric Verification – PTA.
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